Series OSS Code No.: 186
COMPUTERS AND LIFE INSURANCE ADMINISTRATION
(Theory) Paper II
Time allowed : 3 hours Maximum Marks : 80
Note :
(i) Part A relates to Computers and Part B relates to Life Insurance Administration.
(ii) Answer both the parts.
(iii) Attempt all questions.
(iv) Marks for questions are given against each.
PART A (COMPUTERS)
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1. Name two DBMS software packages other than RELATIONAL. 1
2. Name the type of Field organisation other than Indexed Sequential Organisation. 1
3. Mention one of the most important fields where AFM helps policyholder’s servicing. I
4. What do you mean by the term ‘INFORMATION’ ? 1
5. Describe decision-making in one sentence. 1
6. Name the method of Access and Media usable in respect of Sequential method of File organisation. 1
7. Write a short note on ‘Premium Notices’. 2
8. State the method of Access and Media usable in Indexed Sequential File organisation. 2
9. Describe in brief what is meant by Management Information System. 2
10. Explain briefly as to how life insurance is different from ordinary savings. 2
11. What is Back-up data file ? What is the need for back-ups to be taken ? What is Father Back-up ? 3
12. Mention the main information required regarding agents for Master File.
Also mention the biggest advantage of Agency Master File. 3
PART B (LIFE INSURANCE ADMINISTRATION)
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13. To obtain the document called _________ is the pre-condition for becoming an insurance agent.
(Fill in the blank) I
14. What do you mean by the term ‘Decentralisation’ ? I
15. The primary job of a Development Officer is to appoint _________ and through them develop _________ business. (Fill in the blanks) 1
16. Name the system of book-keeping adopted by LIC of India.
17. Describe the constitution of Investment Committee of LIC of India. 1
18. What is Product Image ? 1
19. Mention the heads under which income can be classified for Income Tax purposes 2
20. Write a short note on ‘Segmentation’. 2
21. Expand the term ZTC and state its main functions. 2
22. Name the promoters of LIC Housing Finance Ltd. 2
23. Explain the meaning of ‘organisation’.. Why is an organisation established ? 2
24. What is a Budget Control Register ? Describe the importance of maintaining such a register. 2
25. Briefly describe the importance of Post-Sales Service. 2
26. Briefly describe the functions of Accounts Department of a branch office of LIC. 3
27. Describe the Me of a Development Officer of LIC of India. 3
28. State the objectives of LIC Housing Finance Ltd. 3
29. Distinguish between Direct Taxes and Indirect Taxes. What types of taxes would be covered under Direct Taxes ? 3
30. Which are the two types of Audit ? Mention the provisions of Regulations 46 and 47 of LIC Regulations, 1959. 3
31. Distinguish between
(i) Prospect and Proposer
(ii) Life Assured and Policyholder
Can a person be both Life Assured as well as Policyholder ? 5
32. A branch office of LIC of India is a basic unit of growth and profit. Elaborate fully. 5
33. Mention the major areas of investment of LIC of India. 5
34. What are the possible reasons for any organisation to diversify its activities ? Also describe the need for diversification of activity in LIC. 5
35. PR activities can be the booster of the field force and directly help in marketing. Explain.
Also explain the importance of PR activities in life insurance industry. 5